Contact information
Last updated September 21, 2026
Resonovia is an online store operated by FT LLC. Use the details below for order questions, returns, privacy requests, and legal notices.
Customer Support
Email resonoviacrew@gmail.com
Support hours Monday through Friday excluding United States federal holidays
Typical response time within one business day
For faster assistance, include your order number, the email address used at checkout, your full name, and a short description of the issue. If the product is damaged, defective, or incorrect, include clear photos or a short video when reasonably possible.
Business Information
Legal entity FT LLC
Trading name Resonovia
Business mailing address 1309 Coffeen Avenue, Suite 1200, Sheridan, Wyoming 82801, United States
Website https://resonovia.com
Returns
Do not send a return to the business mailing address or to an address printed on the shipping package unless our support team gives you written instructions to do so. Contact customer support first to receive authorization and the correct return destination. Returns sent without authorization may be delayed, refused, or returned to the sender where permitted by law.
Privacy Requests
To exercise a privacy right, email resonoviacrew@gmail.com with the subject line Privacy Request. We may need to verify your identity before completing the request.